Our soaps are handmade by the sea in Spain in a small family owned factory.

Yes, all our soaps are certified organic by bio.inspecta and BioVidaSana and made with the Ocean in mind. Organic farming uses no pesticides or herbicides, hormones or antibiotics and thus preserves ecological systems and biodiversity.

All our soaps are 100% natural. ‘Natural’, also known in the beauty industry as ‘clean’, means using ingredients sourced from nature, omitting potentially harmful synthetics and harsh preservatives.

Yes, all our soaps are certified vegan by bio.inspecta and BioVidaSana.

No, all our products are cruelty free.

Dermatologically tested, our organic soaps are super mild and gentle, but as with all products for kids it’s always better to test before use. It can sting if you get suds in your eyes; if this happens, simply rinse out with plenty of water. For babies, we especially recommend our Unscented Shea Butter soap, as their skin can be sensitive, even to the natural perfume in our scented soaps.

Our organic soaps are very gentle and contain relatively small amounts of natural perfume, that said, the face generally is more sensitive than the rest of the body, so it’s always better to test before use. To wash your face, we recommend wetting your hands and face first, then lathering the bar in your hands for a few seconds before gently cleansing your face with your hands. If you have sensitive skin or certain allergies we recommend our Unscented Shea Butter.

Our soaps have a PH around 9.

Yes, we strictly follow the EU Cosmetic Regulation 1223/2009 and dermatological patch test have been made for each soap. And all our soaps are certified organic by bio.inspecta and BioVidaSana.

Our soaps have a shelf life of 18 months, but they may last longer than that. As long as the soap smells good and creates a lather, it’s working.

No, all our products are palm oil free.

Our soaps are biodegradable, organic, 100% natural and contain less than 2% natural perfume. Nevertheless, we think it’s best to avoid using soap directly in natural waterways, and if you use our soaps outdoors the best option is our Unscented Shea Butter.

Our soaps come in a recycled and recyclable uncoated cardboard boxes.

Once your payment has been accepted, you will receive an automatic confirmation email. This email may take a little while to arrive; and please check your spams, because some email providers don’t like automatic mailings. If in doubt, email us: info@thesoapandthesea.com

You will receive an email with a tracking number as soon as your order is shipped. (Don’t forget to check your Spam :-)

Don’t panic. Check if someone took the delivery for you? If this is not the case, please follow this procedure. It is imperative that you take these steps to validate your claim.

Step 1: First, open a complaint with the carrier.

Step 2: Next, notify us of the loss of the package at info@thesoapandthesea.com indicating the reference of your order so that we can also make a complaint.

All sales are final. We only authorise refunds or exchange for items damaged in transit within 30 days of purchase. Read our complete Shipping and Returns Policy here.

TS&TS endeavours to dispatch all orders within 2 working days from the date your order was submitted. As you know, delivery times depend on the carrier.

France

• Carriers: Colissimo
• Delivery time: 48h*
• Costs: 7€

Switzerland

• Carriers: La Poste
• Delivery time: 48h*
• Costs: 7CHF

Rest of EU

• Carriers: Colissimo
• Delivery time: 3 to 5*
• Costs: 9€

*Delivery in working days

France: For purchases above €45.
Switzerland: For purchases above CHF 45.
Rest of EU: For purchases above €45.

Currently, we ship to Switzerland and the EU and are working hard to expand our Ocean Friend community.

The Soap and The Sea soaps are sold as fuss-free and flexible annual subscriptions. Every 3, 4 or 6 months, depending on household size and habits, we send you out a new bundle of six soaps. Mix and match your favourite scents for each bundle. Get this household essential delivered direct to you at home and help the ocean. Subscriptions can be modified, paused or cancelled at any time.

Yes, visit our e-shop and you’ll see that all our soaps are sold individually, in gift boxes, or you can save and buy them as bundles or annual subscriptions. 

Here is our list of stockists

If you are interested in becoming a stockist please email us at info@thesoapandthesea.com. We’d love to hear from you.

Yes of course, info@thesoapandthesea.com

We’d love to tell you our story: info@thesoapandthesea.com